Privacy Policy


BoA regards customer privacy as an important part of our relationship with our customers.
The following privacy policy applies to all BOA users, and conforms to Internet privacy
If you have questions or concerns regarding this statement, you should first
contact BOA +61 2 6260 1578, Freecall 1800 626 750. (Monday – Friday, 9:00am – 5:00pm).


Collection of Information

In order to use the BoA website, we may require information from you in order to provide the
best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support
and accounts, including Email.
Any information collected by BoA is collected via correspondence from you or your company.
This may be via the telephone, Email, mail, fax or directly through our website.


Use of Collection Information

Any details collected from BoA customers is required in order to provide you with our
products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff


Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive
information (such as credit card numbers) on our website, we encrypt that information using
secure socket layer technology (SSL). When Credit Card details are collected, we simply
pass them on in order to be processed as required. We never permanently store complete
Credit Card details.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at


Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you
may correct, update, delete or deactivate it by emailing us at



If you purchase a product or service from us, we may request certain personally identifiable
information from you. You may be required to provide contact information (such as name,
Email, and postal address) and financial information (such as credit card number, expiration
We use this information for billing purposes and to fill your orders. If we have trouble
processing an order, we will use this information to contact you.



BoA uses personally identifiable information for essential communications, such as Emails,
accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive
such correspondence, they can request to be removed from any mailing lists by emailing us
You will be notified when any third party that is not our agent/service provider collects your
personal information, so you can make an informed choice as to whether or not to share your
information with that party.

Third Parties

BoA may at its discretion use other third parties to provide essential services on our site or for
our business processes. We may share your details as necessary for the third party to
provide that service.
These third parties are prohibited from using your personally identifiable information for any
other purpose.
BoA does not share any information with third parties for any unknown or unrelated uses.



We reserve the right to disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights and/or comply with a
judicial proceeding, court order, or legal process served on our Website.



Links on the BoA site to external entities are not covered within this policy. The terms and
conditions set out in this privacy statement only cover the domain names and


Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware of
what information we collect, how we use it, and under what circumstances, if any, we disclose
it. We reserve the right to modify this privacy statement at any time, so please review it
frequently. If we make material changes to this policy, we will notify you here, by Email, or